Overview

This example will demonstrate reversing a transaction that has appeared on an invoice.

Select Quick Scan or Maintain | Transactions. Use the criteria window to find the transaction to be reversed. Click the Edit Selected button to view the transaction details. The detail transaction window will look similar to the following.

Click the Image Modified Reverse Transaction button. A flyout window similar to the following will appear.

Image Modified

By default the "Create a credit from the reverse transaction" option is checked. Uncheck the box.

Click the Save button. The following is an example of what the Tonnage and Charge report will look like.

The report shows the original ticket, Office -2006, and the reversed ticket, Office 2007. 

It is common to also use the "Create a credit from the reverse transaction" option when using the original transaction date to create the reverse transaction. When paired together Interact will generate the reverse transaction and a credit transaction. The credit transaction can be applied to any open invoice.

Click the Save button to create the reverse transaction and credit. A message similar to the following will appear.

Image Removed

A green bar with reverse ticket number is displayed. Click the x to close the message.