Overview

Use the Receive Payment window to record customer payments, apply payments to invoices, and review invoice and payment history.

Interact must be registered to utilize the Pro features of the software.

Recording a Payment

To receive a payment select Accounting | Receive Payments. The receive payments window appears.

Charges

The Charges tab will list all unpaid charges like invoices and finance charges.

To view the original invoice and reprint it if necessary, click the View button to the right of the invoice.

Payments

Use the Payments tab to enter a payment, view undistributed receipts and credits, and view distributed receipts and credits.

Undistributed Receipts and Credits

To enter a Cash, Check, or Credit/Debit Card payment, select Cash, Check, or CreditCardOnline, from the drop-down list. Enter the amount of the payment.

The Reference field is a 20 character field, it can be used to enter a note or check number.

The Deposit Ticket ID field is a 10 character field, it can be used to reference a bank deposit number if needed.

Use the calendar control to the right of the Date to change the date.

Click the Save Receipt button to save a Cash or Check payment.

Click the Process Charge button to process a credit/debit card transaction.

Credit/Debit Card Payments

When processing a credit/debit card payment a window similar to the following will appear.

Unless the manual key entry option has been enabled through Interact license registration the card must be available to process the payment. Contact AWS to update the Interact license to enable the manual key entry option.

When manual key entry has been enabled click the Require Manual Key Entry box.

Click the Process Charge button to process the credit/debit card transaction. Follow the prompts on the reader to finish processing the payment.

Manual Card Entry (MKE/MOTO)

The ability to enter credit card information using the reader keypad must be enabled through Interact licensing registration. Contact AWS for more information.

Electronic Credit Card - Verifone Reader Transaction Processing

The payment appears in the list.

Use the Print button to print a receipt to be handed or mailed to the customer.

Apply Payments and Credits

Apply existing payments and credits

To apply a payment or credit to a charge (invoice or finance charge) click the Apply Payments and Credits tab. A window similar to the following will appear.

This window will list all undistributed Payments and Credits and all unpaid Charges.

To apply an existing payment or credit to an existing charge, use the check box to select which payments to Apply. Then place a check in the box to select which charges to Pay.

Click the Apply Selected Payments button to complete the process.

Create payment from invoices

Use the Create payment from invoices tab to generate a payment in the same amount as the invoice. This is a nice feature to use when the payment received is equal to the amount of the invoice being paid. It also helps reduce typing errors.

Date Selection

This is the only area of Receive Payments where the date must be entered before selecting the charges. If charges are selected before the date is changed the charges will be unselected when the date is changed. If this happens, simply reselect the charges to be paid.

Click the Pay Selected Invoices button to create a payment and distribute it to the selected invoices.

Print Receipt

To print a receipt, select the Payments tab, then select the Distributed receipts and credits tab. Use the Print button to print a receipt to be handed or mailed to the customer.

Auto Distribute

Use the Auto Distribute button to automatically distribute payments and credits to unpaid charges. The auto distribute feature will distribute payments and credits, oldest to newest, to unpaid charges, oldest to newest.

This is a great feature to use when multiple payments and credits need to be applied to multiple charges.

Payments

Distributed Receipts and Credits

To view receipts and credits that have been distributed to charges click the Distributed receipts and credits tab. A window similar to the following will appear.

Go to Reverse Payments to learn more about reversing a payment.

Activity

Click the Activity tab to review accounting related activity for the selected account. The View drop-down provides different date range filters.

Related Links

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