A ticket format file is used by Interact as a template for generating printed or emailed transaction tickets. Use the Ticket Editor to create and modify ticket format files.
Multiple ticket formats can be created. Within the Interact program, a system default ticket is selected. Unless otherwise specified, all transaction tickets will print using the default ticket. A different ticket format file, that will override the system default ticket, can be selected for an individual account or truck.
Must have .gtk to appear in Weight |Options list
To open the Ticket Editor, select Utilities | Ticket Editor. A window similar to the following will appear.
To create a new ticket design, click the 
New button. A blank form appears.
Enter a meaningful name and file extension for the ticket, TicketSample.gtk for our example.
Click the 
Save button to continue. To undo any changes click the 
Undo button.
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A ticket format file created using a text editor such as Notepad, can be imported into Interact. Once the file has been imported additional modifications can be made to the ticket using Ticket Editor. Select Setup | Weigh Options to learn more. This is a great way to import ticket format files used in older revisions of Interact. |
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Interact uses file extensions to perform different functions; the file extension will tell Interact if the ticket should print for an outbound transaction or an inbound transaction or an unattended transaction. Go to the Ticket Extensions page to learn more about ticket extensions. |
System Default and Custom Ticket Designs (new page)
Other ticket files can be created and used as custom tickets. To use a specific ticket for a particular customer, truck, or truck type, design the ticket and give the ticket a meaningful name. Select the account, truck or truck type then select the custom ticket filename from the available drop-down list. Click the Save button to continue. To undo any changes click the Undo button.
Ticket printing will choose the ticket name (excluding the suffix) of the file based on the following priority ranking:
- Truck Preference Ticket
- Truck Type Preference Ticket
- Account Preference Ticket
- System Global Ticket
Block Unattended Journal (This feature is incorporated in the Block Tickets feature below)
*Must be Interact 6.4.1 or newer (not implemented in 5)* This feature will allow a ticket to only be printed to the Kiosk (set as Ticket printer port) in unattended mode when you have a Journal printer setup. Use the following INI setting:
[Weigh Options]
BlockUnattendedJournalTicket=Yes
Block Tickets
*Must use Interact 6.4.107 or newer (not implemented in 5)* This feature will block certain ticket conditions from printing.
INI setting: [Printer Settings] TicketBlock=(List of conditions)
A condition is a 3 character definition. If that condition is present, the ticket will be blocked.
First char (T)icket or (J)ournal.
Second char (U)nattended or (A)ttended.
3rd char (N)et present or (O)pen, Open tickets are tickets without a net weight.
Condition | Explanation |
|---|---|
| TUN | Unattended Net Ticket |
| TUO | Unattended Open Ticket |
| TAN | Attended Net Ticket |
| TAO | Attended Open Ticket |
| JUN | Unattended Net Journal |
| JUO | Unattended Open Journal |
| JAN | Attended Net Journal |
| JAO | Attended Open Journal |
EXAMPLE
TicketBlock=TUO,JAO
These two settings will block the ticket printer from printing
1) Unattended ticket printer printing a no net weight ticket
2) Attended journal printer printing a no net weight ticket
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