QuickBooks Synchronization - Clearing Stale Links

Clear Stale Links

Use this feature to clear previously established invoice and sales receipt links. This will allow Interact to transfer invoices or sale receipts to QuickBooks a second time.

This feature is useful if a QuickBooks backup is restored and Interact invoices need to be transferred again. Click the  Verify QB Records button. The following fly out window appears.

To clear the Invoice Links, check the Clear Invoice Links box. 

To clear the Cash Transaction Links, click the Clear Transaction Links box.

Click  Clear Stale Links button.

Once the links are cleared and the fly out window closed, the Starting Number can be set for both the Invoice Number Group and Ticket Number Group. Interact will transfer invoices and cash tickets based on the values in these fields.

QuickBooks Invoices

The invoices must not be in QuickBooks.